Privacy Policy for DreamClean Laundry Services
Effective Date: January 28, 2025
Last Updated: January 28, 2025
Welcome to DreamClean Laundry Services (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you use our mobile app and website.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Name, phone number, email address, and home/work address for scheduling pick-ups and deliveries.
- Payment details (processed securely through third-party payment providers).
1.2 Usage Data
- Device type, operating system, IP address, and app usage statistics.
- Cookies and tracking technologies to improve user experience.
2. How We Use Your Information
We use the collected information to:
- Provide and improve our laundry and dry-cleaning services.
- Process payments and send order confirmations.
- Send notifications regarding your order status.
- Improve app performance and customer support.
- Comply with legal and regulatory obligations.
3. Data Sharing & Third Parties
We do not sell or rent your personal information. However, we may share data with:
- Payment Processors (e.g., Stripe, PayPal) to process transactions securely.
- Delivery Partners to facilitate pick-up and drop-off services.
- Analytics Providers (e.g., Google Analytics) to understand app usage.
- Legal Authorities if required by law.
4. Data Security
We implement strong security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission is 100% secure.
5. Your Rights & Choices
You have the right to:
- Access, correct, or delete your personal data.
- Opt-out of marketing communications.
- Disable cookies via your device settings.
6. Children's Privacy
Our services are not intended for individuals under 13 years of age. We do not knowingly collect data from minors.
7. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes via email or in-app notifications.
8. Contact Us
For any questions or requests regarding this Privacy Policy, contact us at:
📞 267-577-9757
📧 support@dclaundryservices.com
🌐 www.dclaundryservices.com
